Shipping policy

Thank you for shopping with Meredith Hoagie Pin Co! We are committed to ensuring that your orders are processed and shipped efficiently. Please review our shipping policy below for details.

1. Processing Time
   Orders are typically processed and shipped within 1-3 business days (Monday through Friday, excluding holidays). You will receive an email confirmation with tracking information once your order has shipped.
   
2. Shipping Methods and Delivery Times
   We offer several shipping options to meet your needs. Delivery times vary based on the selected shipping method and destination:
   
   1. Standard Shipping: Estimated delivery within 3-7 business days after processing.
      
   2. Expedited Shipping: Estimated delivery within 1-3 business days after processing.
      
      Please note that delivery times are estimates and may be subject to delays due to carrier issues, weather conditions, or other factors beyond our control.
      
3. Shipping Rates
   Shipping costs are calculated at checkout based on the selected shipping method, destination, and order weight. Any applicable promotions or discounts will be applied automatically during checkout.
   
4. International Shipping
   We’re excited to offer international shipping to select countries! Available destinations will appear at checkout based on your shipping address.
   
   Delivery times vary by location and carrier, but most international orders arrive within 2–4 weeks after processing. Customs delays, regional postal issues, or other factors may extend delivery times.
   
   Shipping rates are calculated at checkout and include international postage and handling fees. Please note that customers are responsible for any customs duties, taxes, or import fees charged by their local government.
   
   If your country isn’t currently listed at checkout, feel free to reach out — we’re always exploring ways to expand our shipping options.
   
5. Tracking Your Order
   Once your order has shipped, you will receive a tracking number via email. Use this number to track your package's progress through the carrier's website. If you do not receive tracking information, please contact us at [your contact email].
   
6. Undeliverable or Returned Packages
   If a package is returned to us due to an incorrect address or failure to collect, we will contact you to arrange reshipment. Additional shipping charges may apply for resending the package.
   
7. Damaged or Lost Packages
   While we take great care in packing your order, occasionally issues can occur during transit:
   
   1. Damaged Items: Please contact us within 7 days of delivery with photos of the damaged item and packaging.
      
   2. Lost Packages: If your package has not arrived within the estimated delivery timeframe, please contact us so we can assist in locating it.
      
8. Contact Us
   If you have any questions or concerns about our shipping policy, please reach out to us at contact@meredithhoagie.com. We’re happy to help!